Cammy Wagner, a RIESTER gem.
With her direct gaze, her vibrant red hair, her style and easy confidence, RIESTER’s Cammy Wagner is one of our great assets. Raised and educated in Nebraska, Cammy moved to Arizona just after college. She is one of RIESTER’s longest serving employees, having started with the firm in January of 1996.
Cammy is our Director of Integration, a role similar to the head of account services at other agencies. She is passionate about customer service, a characteristic that serves her and our clients well. This passion is evident in her adept way of working with people who have a wide variety of temperaments. She simply enjoys people.
In the television show “Mad Men,” set in the early 1960s on Madison Avenue, Lane Pryce, a senior manager at the fictional advertising agency, explained to junior executive Pete Campbell why his competitor was promoted to head of account services instead of him. Pryce told Campbell: “You are excellent at making the clients feel their needs are being met, but, Mr. Cosgrove has the rare gift of making them feel as if they haven’t any needs.” By working tirelessly for our clients, Mrs. Wagner shares this rare gift.
Cammy explains how she works to maintain a win/win atmosphere between clients and the agency: “Always stay true to the strategy and do great marketing while never neglecting the goals and motivations of all of the individuals involved.”
When asked to describe Cammy in just a few words and phrases, Mirja Riester said: “She is my American cultural barometer. She is true, the real thing, raw, sassy.”
CEO Tim Riester offers this story, and some observations about Cammy:
“When we first were awarded the Scottsdale Convention & Visitors Bureau account, the client had worked with its previous agency for more than a decade. They decided it was time to move their business to RIESTER, but they were concerned about uprooting such a long-standing business relationship. Cammy led the transition for Scottsdale. The client quickly told me they loved RIESTER’s motto, ‘You Got It. We’re On It.’ Every time they assigned Cammy a project, they discovered that she was already on it. What is amazing is that motto was not RIESTER’s, it was Cammy’s.
“She is one of those extremely rare, wonderful people who have endless energy and an honest desire to make sure everything is always done right. She teaches all of our managers how to succeed by providing ‘You Got It. We’re On It’ service.
“I am proud Cammy has chosen to stay with RIESTER all these years. She is truly part of the heartbeat of our organization.”
