ARAMARK Parks and Destinations and Shenandoah National Park: Keeping the brand experience consistent across multiple channels

Published on January 30, 2012

A brand includes every aspect of a customer’s experience. As communications channels proliferate, RIESTER works closely with our clients to maintain a consistent voice, look, and feel regardless of the mode of communications.

Social media makes it easier than ever to communicate through new communications channels. These channels demand that the strategy behind communications and the attention to detail across all platforms be consistent, while allowing for the nimbleness required to engage in the fast-moving world of social media.

ARAMARK Parks and Destinations is a RIESTER client. The company provides authentic visitor experiences, including operating signature resorts and lodges, at America’s national parks. Working with them is a special privilege for RIESTER to connect two great brands: ARAMARK Parks and Destinations, with its unrivaled tourism operations, and America’s world-renowned national parks.

The company operates lodging services at Shenandoah National Park for the National Park Service. RIESTER assisted ARAMARK Parks and Destinations in creating a Facebook presence for its operations at Shenandoah. The Facebook platform is especially well suited for sharing experiences through photos–an important part of the content posted on their Shenandoah Facebook page. Our job included establishing editorial guidelines for the Facebook page that ensured consistency with the overall brand.

Learn more about their incredible lodging destinations at Shenandoah National Park by following them on Facebook and start thinking about scheduling a visit to Virginia’s Blue Ridge Mountains to experience this beautiful part of America.


The Blue Ridge Mountains at Shenandoah National Park, an integral part of ARAMARK Parks and Destination’s brand.